About Blade & Board

Blade & Board is an independent specialist retailer for kitchen knives, cutting tools, boards, and curated feeding essentials. We started as a small regional supplier to chefs and cooking enthusiasts and have grown into an online destination for comparing trusted brands like Opinel, Miyabi, John Boos, and Haakaa. Our focus is on craftsmanship, material integrity, and practical value—backed by transparent service facts and reliable order assistance before and after checkout.

Who Operates Blade & Board

Blade & Board is operated by Cedar Grove Trading LLC, a privately held retail operations company that specializes in curated kitchen and feeding products. Cedar Grove Trading LLC manages the online storefront, handles all transactions and customer interactions, and ensures compliance with applicable laws and regulations. The company's responsibilities include day-to-day storefront operations, inventory management, order processing, refunds, product authenticity and quality assurance, customer support, and data privacy.

Our Category Expertise and Product Selection

Our team has hands-on experience with kitchen knives, cutting boards, and feeding accessories from the brands we carry. We evaluate edge retention, handle ergonomics, grain structure in boards, and feeding safety, and we continuously train on product updates. Each product is chosen for its craftsmanship, material integrity, and practical value. We feature items that meet professional standards while remaining accessible to home users, and we curate across the brand portfolios to offer meaningful comparisons.

We provide detailed product information, usage guides, and maintenance tips to help customers make informed decisions and extend the lifespan of their purchases. Our goal is to make every purchase a long-term investment.

Why Our Prices Are Attractive

Our pricing reflects an efficient, online-only operating model. We are an independent, multi-brand retailer that purchases directly from authorized distributors and brand partners. Without a physical storefront and with centralized fulfillment, we keep overhead low and pass those savings on to customers. Promotional offers, such as the current code SAVE15, are financed through operational savings and supplier cooperative marketing funds—never by reducing product quality or inflating base prices.

Our sourcing economics allow us to leverage order volumes and long-term supplier relationships within the approved brand ecosystem. By avoiding third-party reseller markups common on marketplaces, we ensure transparent value. We monitor market prices and adjust our strategies to remain competitive while sustaining quality.

Efficiency is key: our centralized warehouse and digital processes reduce handling and overhead, automated order routing limits mistakes and speeds dispatch, and a small, specialized team keeps operational costs low and focused. Price and quality remain independent in our process—a discounted item receives the same inspection and authenticity checks as a full-priced item. We never sell seconds or imperfect items unless explicitly described.

Pricing varies by brand, model, release timing, and supply conditions. We run occasional promotions, seasonal sales, and clearance events to offer extra value on select items. Customers achieve real savings through our efficient model and supplier partnerships, while always receiving authentic items backed by the applicable brand warranty.

Our Authenticity and Quality Commitment

We guarantee authenticity on every item we sell. If any product is proven counterfeit or not as described, we take full responsibility. Our sourcing standards are strict: all products are sourced from authorized distributors and direct brand-partner channels within the brand relationships we maintain. No gray-market or parallel-import merchandise is knowingly listed.

Each product page is manually curated and cross-checked against brand specifications; we only list items with verifiable provenance and accurate descriptions. Before shipping, every order is inspected for obvious damage, missing components, and packaging integrity. We also spot-check sample batches from our incoming inventory for consistency and finish.

Customers are encouraged to examine the product upon receipt and contact us promptly if anything differs. Condition notes and packaging expectations are provided in each listing. If you have a concern, our review process is straightforward:

• Submit the claim through the relevant department email or the primary support contact at support@bladeandboard.shop.
• Our support team acknowledges receipt within one business day.
• The quality assurance team evaluates the evidence and may request additional details.
• A resolution decision is communicated within 3 to 5 business days, with replacement, repair, or refund as appropriate.

Customers who report an authenticity issue will receive a prepaid return label and a full refund or replacement, including any original shipping costs. We are committed to fair and timely resolutions. If we cannot resolve an issue to the customer's satisfaction, we will escalate internally for a senior review.

Our Service Promise

At Blade & Board, we provide clear product support and reliable order assistance before and after checkout. Our customer support team is available by email during business hours at support@bladeandboard.shop. We offer free shipping on orders over $45.00 and standard shipping for $8.00. Returns are accepted within 30 days of delivery, and warranty terms vary by brand and product, as detailed on each product page.

Since our founding in 2019, we've been dedicated to helping chefs and home cooks find the right tools for their craft. Whether you're exploring the heritage of Opinel folding knives, the precision of Miyabi cutlery, the durability of John Boos boards, or the thoughtful design of Haakaa feeding essentials, we're here to guide you. Shop with confidence, knowing that authenticity, quality, and your satisfaction are at the heart of everything we do.